Last updated: August 2026
Vaulted Deep respects your privacy and is committed to protecting the personal information you share with us.
This Privacy & Cookie Policy explains what information we collect when you visit vaulteddeep.com, how and why we use it, who we may share it with, and the choices and rights available to you.
Who we are
Vaulted Deep is responsible for the personal information collected through this website and acts as the data controller where applicable under data protection law.
Vaulted Deep
10111 Richmond Ave., Suite 200
Houston, Texas 77042
United States
Information we collect
We collect information in two main ways.
Information you provide to us
If you contact us through a form on our website, we may collect:
- your name
- email address
- company
- inquiry type
- any information you include in your message
We use this information to respond to your enquiry and communicate with you about our work and services.
Please do not include sensitive personal information in website forms unless it is necessary for your enquiry.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- browser and device information
- pages visited and interactions with the website
- approximate location
- referral source
- session and usage information
We use Google Analytics to help us understand how visitors use our website. Where required by law, analytics cookies are only used with your consent.
How we use your information
We may use information collected through the website to:
- respond to enquiries and requests
- communicate with you about our work and services
- understand how our website is being used
- improve our website, content and services
- maintain the security and performance of our website
- comply with applicable legal and regulatory obligations
We do not sell your personal information.
Our legal bases for processing
Where the UK GDPR, EU GDPR or similar data protection laws apply, we process personal information on one or more of the following legal bases:
Legitimate interests
We may process information where it is reasonably necessary to respond to enquiries, operate our website, protect its security and conduct our business, provided those interests are not overridden by your rights and interests.
Consent
We rely on your consent for non-essential cookies and analytics where consent is required. You can withdraw or change that consent at any time through our cookie settings.
Legal obligations
We may process personal information where necessary to comply with a legal or regulatory obligation.
Contractual necessity
Where relevant, we may process information where necessary to take steps at your request before entering into a contract or to perform an agreement with you.
Cookies
Cookies are small text files stored on your device when you visit a website. Some cookies are necessary for a website to function, while others help website owners understand how their site is being used.
Our website uses necessary cookies and, with your permission where required, analytics cookies.
Cookie preferences
We use CookieYes to manage cookie consent.
When you first visit our website, you can Accept, Reject or Manage non-essential cookies through our cookie banner.
You can change or withdraw your consent at any time using the Cookie Settings link available on the website.
Rejecting non-essential cookies will not prevent you from using the core functions of our website.
Google Analytics
We use Google Analytics to understand how visitors use our website and to help us improve its content and performance.
Google Analytics may collect information about your device, browser, approximate location and interactions with the website.
Google Analytics may use cookies including:
_ga
Used to distinguish visitors.
ga[ID]
Used to maintain information about a visitor’s session.
Cookie names, purposes and durations may change as our website and Google’s services evolve. Our CookieYes cookie settings provide more detailed and current information about cookies in use on the website.
Where consent is required, analytics cookies will only be used in accordance with your cookie preferences.
Third-party services
We use trusted third-party service providers to operate and understand our website. These include:
Kinsta, for website hosting and infrastructure
Gravity Forms, for processing website enquiries
Google Analytics, for website analytics
CookieYes, for managing cookie preferences and consent
These providers may process information on our behalf or independently in accordance with their own terms and privacy practices.
We require service providers processing personal information on our behalf to handle that information appropriately and in accordance with applicable data protection requirements.
International data transfers
Vaulted Deep and some of our service providers may process or store personal information in countries other than the country in which you are located, including the United States.
Where personal information is transferred from the European Economic Area, United Kingdom or another jurisdiction that restricts international data transfers, we take appropriate steps to ensure that the information receives an adequate level of protection.
Depending on the circumstances, these safeguards may include adequacy decisions, approved contractual protections such as Standard Contractual Clauses, or other mechanisms recognised under applicable data protection law.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or reporting requirements.
Website enquiry information is retained for as long as reasonably necessary to respond to the enquiry and manage any subsequent relationship.
Google Analytics information is retained according to the data retention settings configured within our Google Analytics account.
Cookie consent records may also be retained where necessary to demonstrate and manage your consent preferences.
How we protect your information
We use reasonable technical and organisational measures designed to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
However, no website, electronic storage system or internet transmission can be guaranteed to be completely secure.
Your privacy rights
Depending on where you live and the laws that apply, you may have rights relating to your personal information.
These may include the right to:
- request access to personal information we hold about you
- ask us to correct inaccurate or incomplete information
- request deletion of your personal information
- object to or restrict certain processing
- request a portable copy of certain information
- withdraw consent where processing is based on consent
- lodge a complaint with your local data protection authority
These rights may be subject to exceptions and limitations under applicable law.
To exercise any of these rights, please contact us using the details below.
European Economic Area and United Kingdom
If you are located in the EEA or UK, you also have the right to lodge a complaint with the data protection supervisory authority in the country where you live or work, or where you believe a breach of data protection law has occurred.
We would, however, appreciate the opportunity to address your concerns directly first.
United States
Residents of certain US states may have additional privacy rights under applicable state law.
Depending on where you live and whether the relevant law applies to Vaulted Deep, these may include rights to:
- know or access the personal information we collect about you
- correct inaccurate personal information
- request deletion of personal information
- obtain a copy of certain personal information
- opt out of certain uses or disclosures of personal information
- not be discriminated against for exercising your privacy rights
California residents: California law may provide additional rights regarding access, correction, deletion and the sale or sharing of personal information.
Vaulted Deep does not sell personal information collected through this website.
To exercise an applicable privacy right, contact us at the email address below. We may need to verify your identity before completing your request.
Children’s privacy
Our website is not directed at children, and we do not knowingly collect personal information from children through the website.
If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
Links to other websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.
Changes to this policy
We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services, technology or legal requirements.
Any updated version will be published on this page with a revised **Last updated** date.
Contact us
If you have questions about this Privacy & Cookie Policy, want to exercise your privacy rights or have concerns about how we handle your personal information, please contact:
Vaulted Deep
10111 Richmond Ave., Suite 200
Houston, Texas 77042
United States
